Save time & money without breaking a sweat

Mostly all items on GNC.ca or in stores qualify for GNC Routines. Items such as apparel, meal prep, and single snack/bars/RTD do not qualify.

The delivery frequency for GNC Routines is as follows:

• 30 days
• 45 days
• 60 days
• 90 days
• 120 days
• 180 days

You can choose the frequency that works best for you, or pause or cancel at any time.

First, log in to your account. On your “My Account” page, select “GNC Routines”. There you will see two tabs.

The “My Next Order” tab deals with the order that is next to be shipped, no other orders. Here you can:

• Add items (as one-time purchases or new subscription item)
• Change the send date
• Cancel this individual order

The “My Subscriptions” tab lists all of your subscriptions. Here you can manage your subscriptions by:

• Changing the frequency
• Changing the quantity
• Pausing a subscription
• Changing the shipping address

You can cancel a single subscription or all of them. In this system, to cancel, you will actually be “pausing” your subscription. This is the equivalent of canceling with the added convenience of being able to start it right back up in the future if you so wish.

Canceling, or “pausing”, an order will stop all future shipments of that particular product. No further charges to your form of payment will be made.

How to cancel instructions:

1. Log in to your account
2. Click “GNC Routines”
3. Click “Edit” to the right of the item that you would like to cancel
4. Click “Pause Subscription”
5. You will be prompted to adjust the frequency of your deliveries, but if you choose not to, click “No Thanks, Pause My GNC Routines Delivery”
6. After choosing a reason at the next prompt, click “Deactivate”

To resume a product subscription, you can do so by following these easy steps:

1. Log in to your account
2. Click “GNC Routines”
3. Select the "My Subscriptions" tab
4. Click “Resume Subscription” to the right of the item that you would like to resume

GNC is committed to providing only the best in quality and innovation to help you Live Well. Our Nutritional Science Team is frequently reviewing and updating formulas to bring you the most up-to-date advancements in the industry. As new technology emerges, so do new products. If a product you subscribe to is reformulated, you will be notified via email and informed of the changes to the product. GNC will include the reformulated product as part of the current subscription so that your current subscription is uninterrupted. If you choose not to include the reformulated product in your subscription you must cancel your GNC Routines subscription for that product.

If a product you subscribe to is temporarily out-of-stock you will receive an email notification. Please note that if you do not manually cancel that specific order, the out-of-stock item will ship when it becomes available. It will not be held until your next scheduled shipment.

Similarly, if a product has been discontinued, you will be notified by email and that order will automatically be canceled. If this is the only product you have subscribed to for in the GNC Routines program, your full subscription will be canceled.

If you want to ship your subscribed items somewhere else, you can adjust the shipping addresses for one subscription or for all of them. Here's how:

1. Log in to your account
2. Click “GNC Routines”
3. Click the “My Subscriptions” tab
4. Click “Edit” to the right of the item that you would like to adjust
5. Click “Change Address”
6. Once you update this address, if you’d like to update all of your subscriptions to the same address, make sure that the “Apply To All Subscriptions” box is checked, unless you want to change the shipping address to only apply to this one subscription item

If you want to update your payment for all of the subscriptions you receive, you can do so by simply changing the default payment on your account. Here's how:

1. Log in to your account
2. Click “Payment Settings”
3. Add a new credit card
4. Click “Make This Default”
5. Click "Apply”

Your new card will automatically become your preferred payment. Your old card will stay in the system. Simply click "Delete Card" if you wish to completely remove it.

You agree to charges for products based on the frequency selected. GNC Routines orders will be in effect indefinitely from the date the first order is processed, unless canceled.

You agree that GNC reserves the right to change these GNC Routines Terms & Conditions at any time and to discontinue the GNC Routines program at any time for any reason.

These GNC Routines Terms & Conditions may be revised at any time and from time to time by updating this posting. You should visit this page from time to time to review the then current GNC Routines Terms and Conditions because they are binding on you. If you do not accept these GNC Routines Terms & Conditions or any changes proposed by us, your only remedy is to cancel your registration for the GNC Routines program.

These GNC Routines Terms & Conditions supplement the general Terms and Conditions and Privacy Statement located on gnc.ca (which are incorporated herein by reference) and govern your use of the GNC Routines program.

Unless modified by you, the credit card used to set up the initial GNC Routines order will be charged for subsequent orders. Subsequent orders will not be charged until they are shipped. By placing a GNC Routines order, you authorize us to charge your credit card for subsequent GNC Routines orders indefinitely from the date the first order is processed unless you cancel your GNC Routines shipments earlier.

Credit cards and debit cards will be the only valid tender types accepted for payment on GNC Routines orders. Gift certificates, e-Gift certificates, gift cards, checks, Bill Me Later and PayPal will not be accepted.

GNC Routines is not available on gnc.ca on Cyber Monday and Cyber Tuesday. Recurring order pricing will reflect ten percent off the then current product price at the time the order is processed, excluding certain promotional pricing, including but not limited to, BOGOs, Cyber Monday, Cyber Tuesday or any multiple-item discount. These promotions cannot be combined with the GNC Routines program. GNC will notify the customer of the amount of all charges prior to the order being fulfilled (3 days in advance of ship date). GNC reserves the right to cancel any recurring orders due to incorrect GNC Routines product pricing.

You must register with www.GNC.ca in order to set up GNC Routines shipments and must have a valid email address.

You will be able to log in using your account to modify or cancel your GNC Routines shipments at any time. You are responsible for payment on all merchandise shipped prior to the cancellation request. You can cancel the GNC Routines program at any time by logging into your GNC.ca account and altering your subscription or by calling our customer service team. Canceling an order will stop all future shipments of that particular product.

These terms cover any subsequent changes made to the GNC Routines order, including but not limited to: Quantity, Pricing, Frequency of shipment, and Credit card information.

Shipping restrictions may apply. GNC Routines services are not available for international orders. The ShopRunner shipping program does not apply or combine with GNC Routines orders.

If an GNC Routines product is temporarily out of stock, you will receive an email notification. If the order is not canceled, the product will be shipped when it is in stock. Similarly, if a GNC Routines product is discontinued, you will be notified by email and your GNC Routines shipments canceled if this is the only product you have set up for GNC Routines services.

If an GNC Routines product is reformulated, you will be notified via email and informed of the changes to the product. GNC will include the reformulated product as part of the current GNC Routines subscription so that your current subscription is uninterrupted. If you choose not to include the reformulated product in your GNC Routines subscription you must cancel your GNC Routines subscription for that product.

Last Updated: November 18, 2019

^*Exclusions apply. Excludes Best Price and discontinued products. Select products only.

^{^}Free shipping available with any purchase. Some exclusions apply. No cash value. Void where prohibited, taxed or restricted by law. Valid at GNC.ca or when calling 1-877-GNC-4700. Free shipping offer applies to ground shipping on orders shipped within the continental United States only. Free shipping offer does not include P.O. Boxes and APO/FPO addresses. Free shipping offer does not apply when shipping to Alaska, Hawaii or Puerto Rico. Offer not valid on select fitness equipment or alli® products. Not valid on previous purchases, exchanges or special orders. No substitutions or backorders. GNC may offer other free shipping offers periodically. Details of these offers will be set forth within the specific promotions. Free shipping offer excludes ready-to-drink products.